Privacy & Terms
Last updated: January 2026
Optimal Health Protection Experts, doing business as HOPE ("HOPE," "we," "us," or "our"), respects your privacy. This page explains what information we collect through hopehealthjax.com, how we use it, and the terms governing your use of the site.
Information we collect
When you contact us, we collect the information you provide, including your name, email, phone, address, and the contents of your message. If you opt in to text messages, we collect your phone number.
How we use your information
- To respond to inquiries and provide health insurance quotes you request.
- To send appointment reminders, account notifications, and policy-related information you have asked us to send.
- To meet our legal, regulatory, and licensing obligations as a licensed health insurance agency.
Text messaging consent
If you opt in to text messages, you agree to receive informational messages from Optimal Health Protection Experts (HOPE) at the phone number you provide. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe, or HELP for help. We do not sell or share your phone number.
Sharing your information
We share your information only with insurance carriers, the federal and state ACA marketplaces, and service providers necessary to evaluate, place, or service your coverage, and where required by law. We do not sell personal information.
Your choices
Email info@hopehealthjax.com to access, correct, or delete personal information we hold about you.
Terms of use
Information on this site is provided for general informational purposes and is not a contract of insurance. Quotes, coverage, and rates are subject to underwriting approval. By using this site you agree that HOPE is not liable for indirect or incidental damages. These terms are governed by the laws of the State of Florida.
Contact
Email info@hopehealthjax.com or call (888) 296-9813.